Why can’t I cancel my order if it hasn’t shipped yet?
We cannot cancel any orders as these are mediccations and they are submitted to the pharmacy once placed. We have a strict no refund policy for medications. (or if it says prescription filling)
Do you service my state?
We service all 50 states and ship to US addresses. Can you ship to my state?
Do you have a military/veteran discount?
We offer a 20% military discount with ID verification.
Why is some Tirzepatide compounded with other ingredients like vitamin B12 or glycine?
The vitamin B12 is an added benefit to suppress appeitite and to increase energy levels.
Why does this vial not work as well as my last one?
It may be the dosage that you are currently injecting. Please schedule a consultation. with our provider to discuss symtpoms and increasing your dose.
My order shows partially completed. Where is my other order?
Sometimes we utilize multiple pharmacy partners to fulfill your order as efficiently as possible. This means that parts of your order will ship at different time. You can find tracking numbers for split orders in your account. Navigate to your current order and you will see your order statuses and tracking numbers as they become […]
Do you ship outside the U.S?
We do not ship outside of the U.S. We service all 50 states. Do you ship to Canada?
Why is my order listed as cancelled?
My order was not delivered. What do I do?
lost order, stolen order,
How to file a Route shipping protection claim?
You will follow this link