Why haven’t I received my first time patient coupon code?
You will recieve an email asking you to subscribe once that is selected your code will be sent in a separate email. If you signed up with your phone number, this will also come via text message.
How do I change my weekly dose before my next refill date?
An increased dose will have to be approved by the provider if neccessary based on your treatment progress.
Can I cancel and refund my order?
Subscriptions can be cancelled at any time. We have a strict no refund policy that was agreed to in the terms and at check out. Orders cannot be refunded due to the personalized nature of prescription medications and regulations for the return of prescription medications. In the event that you request cancellation of an order […]
How do I change my dose?
Weight Loss Medications: You will be prompted via email 5 days before your renewal date to complete a monthly check-in. This check in is assessed by our providers and is used to determine if changes need to be made to your dosing. Providers have final discretion on patient dosing. Providers put patient health and safety […]
How do I switch my GLP-1 medication?
If you have an active subscription with Regenics, please log in to your patient account and go to the “Manage Subscriptions” section. Click on “Change Medications” to begin a brief questionnaire about your medical history. After you submit it, one of our providers will review your responses. Once approved, your subscription will be updated accordingly.